Setting up Teleo as your primary telehealth platform
If you plan to use Teleo as your main telehealth platform, the following instructions can walk you through getting your Teleo room link set up as the default video platform in Sessions Health.
Select Account Settings from the left navigation menu, followed by Telehealth.
After clicking on Telehealth, click Setup.
You'll see a popup window appear to Configure Telehealth Settings. Be sure to select No, since you are planning to not use the Sessions Health video platform as the default.
You'll then select Same URL for all appointments and will copy and paste your Teleo room link into the URL field. If you'd like to add any Additional Instructions for your clients to receive in their appointment invites or automatic reminder emails, you can do so in the last open text box below the URL field.
Once you're finished, be sure to hit Save!
Scheduling & Email Appointment Reminders
When scheduling your clients from the Sessions Calendar, if you assign the appointment to occur virtually over telehealth, your Teleo room link will automatically populate in the calendar event URL, as well as any additional instructions you previously added during setup.
Below is an example of an appointment reminder email clients will receive, which will include your Teleo room URL to user at the time of session:
Editing your telehealth URL directly from the calendar invite.
If you are utilizing the Sessions Health video platform for some sessions and Teleo for for others, you may find it helpful to edit your telehealth URL link directly from the Sessions Health calendar invite.
For example, if you have set your default telehealth URL to be your Sessions Health link, but plan to schedule a client to see via Teleo, you can switch out the URL in the calendar invite by copying and pasting your Teleo room link in the URL field.
🗯️ Contact Us
Have additional questions? Email us at [email protected] or schedule a call with a clinical advisor. We'd love to chat!