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✅ Quickstart Guide

Everything you need for your first session in Teleo!

Rachel McEvoy avatar
Written by Rachel McEvoy
Updated over 3 months ago

About Teleo

Teleo is a virtual therapy room, customizable for each client, with four main components

Teleo rooms contain items that launch activities when clicked

Use the Teleo Activity Bank or add your own - any image, pdf, or website you wish to add.

Teleo can be used in Room mode or Talk mode by expanding the video thumbnails

Create an account

  1. Click “Sign up” at the bottom of the page.

  2. Enter an email and password, and click the yellow “Sign up”. You can also choose to create an account using your Google account login information.

  3. Check your email for a verification code, and enter the code where prompted.

Sign in to Teleo

  1. Enter your email and password for your account, and click “Sign in”.

Open your room

  1. Click “Open Room” to open your virtual room.

  2. Learn how to use activities or edit rooms

Invite your client

  1. Copy your personal waiting room link in one of 2 ways:

    1. Click the “Copy link” button on your home page

    2. OR Click the “Invite” button and copy the link by clicking the icon to it’s right.

  2. Send your waiting room link directly to your client via email by entering their address in the “To:” field

  3. Admit your client from the waiting room using the “Waiting” button or using the banner alert at the top of your room screen, which will also indicate which client is waiting:

  4. “Client is connected” will appear when your client joins, and you should see their cursor.

👍 Pro Tip: Practice inviting a client

Use an incognito tab to practice inviting a client to see what they’ll experience in the waiting room

Use activities in the room

Click on items in the room! Both you and your client can click on items to launch activities.

Your first room automatically includes 7 interactive items:

  • The easel opens a whiteboard with a blank page to draw or type on.

  • The feelings poster opens an emotions chart to draw and write on.

  • The red board game opens Snakes and Ladders, a fun game for younger kiddos.

  • The sand tray opens a sand tray application.

  • The TV opens a mindfulness video from Sesame Street.

  • The worksheet opens a body mapping exercise to draw and write on.

  • The pencil holder opens a drawing activity.

Edit the room

For any interactive items in your Teleo room, you can change the activity linked to each item, change the icon used to represent each activity, or delete the item.

To change the activities that are linked from the items in the room:

  1. Hover over the item in the room that you want to edit until you see the pencil icon appear.

  2. Click on the pencil icon, which will open the Activity Bank on the righthand side of your screen.

  3. Click an activity you from the Activity Bank in the side panel, or add your own.

  4. Finish editing the room by clicking the “x” on the side panel.

  5. Changes are saved automatically.

What’s Next

You’re ready for your first session!

Be sure to check out the links below for information on additional features like saving rooms by client. 👀

💬 Want more help?

Email us at [email protected] or schedule a call with a clinical advisor. We’d love to hear from you!

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