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šŸ‘„ Your Client's Guide to Teleo

A step-by-step guide for clients on how to get started and join their first Teleo session.

Written by Rachel McEvoy, LICSW

Welcome to Teleo!

Teleo is a telehealth platform designed just for your sessions — more personalized, collaborative, and engaging than a standard video call.

Join a Teleo session

  1. Click on your clinician’s unique link, sent to you via email, text, or the chat feature within another telehealth platform. If the link isn’t clickable, copy and paste into a browser URL. The link will look like https://app.teleo.space/space/[your clinician’s unique identifier]
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  2. Click "Setup access" and then click "Allow" when your browser asks for permission. This gives Teleo access to your camera and microphone so your therapist can see and hear you. You will also be prompted to enter your name.
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  3. When your camera and microphone are set up, and you have entered your name, hit "Enter waiting room" once you are ready to go!

  4. Hang tight! Your therapist will admit you into the session when they're ready for you.
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šŸ’¬ Contact Us

Have additional questions? Email us at [email protected] or schedule a call with a clinical advisor. We’d love to chat!

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