📣 Teleo product updates ✨

🎥 YouTube videos that fail to load now retry automatically, so viewers signed in to YouTube can get past its "confirm you’re not a bot" check.

🛟 A "See what’s new in Teleo" notice now appears when there are new product updates, and View opens them.
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📚 Guess Who players can now pick their own mystery person, and the board now has 20 faces.

✏️ Whiteboard handwriting and text now stay sharp after pinch-to-zoom on mobile.
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📚 New Guess Who? game in the activity bank.
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✏️ Worksheets now open centered and at the right size instead of jumping into place.

📚 Activities added from the activity bank mid-session now appear in the client's room.

🎥 Background blur and virtual backgrounds no longer freeze your video for others after you switch tabs or minimize the window.

✏️ When you scroll a worksheet, clients now see the same top and bottom of the page.

📚 New Battleship game in the activity bank.
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📚 Copy and paste keyboard shortcuts now work in web-based activities.

✏️ Multi-page PDFs on the whiteboard now load faster when changing pages.

🖥️ Section titles are now kept when you share a room or copy a shared room.

✏️ Pinch-to-zoom on the mobile whiteboard now zooms only the page, and dragging no longer makes the view jump.

🖥️ You can now duplicate a room into another age group.
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📚 You can now drag a file or link onto the activity bank to save it, or onto the launch panel to add it without opening it.
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✏️ New pen and eraser sizes, text colors and sizes, and a highlighter on the whiteboard.
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✏️ You can now pause before lifting the pen to turn a hand-drawn line or circle into a clean shape.
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✏️ A worksheet that fails to load now shows an error asking you to reopen it, instead of a blank page that could replace saved work.

🖥️ New activities are now placed on an open wall, shelf, or table in the room.
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🖥️ You can now drag an item out of the room to remove it.
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🚪 You now stay signed in through 18 hours of inactivity instead of 1.

🎥 The camera and microphone check now shows a clear error and a Try again button when a device is not working.

🖥️ Client session controls now have screen reader labels and can be reached by keyboard.

🎥 Captions are now more accurate, including medication names, and no longer appear twice.

💬 Chat now shows the sender and time again after a 5-minute gap.

✏️ You can now click anywhere in whiteboard text to place the cursor there. Text can now be copied on mobile, and pinch-to-zoom no longer moves it.

💳 Choosing a plan in the upgrade window now works again.

📚 You can now create your own approach and topic labels in the activity bank, and filter by them.
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✏️ Undo after moving whiteboard text now takes one click instead of two.

✏️ In-progress whiteboard drawings now survive a refresh.

📚 Archived activities now have their own section in the activity bank.

🎥 On iPhone and iPad, muting now takes one tap instead of two.

🌐 Teleo now prompts you to refresh when your browser is running an outdated version of the app.

🚪 Switching age groups during onboarding no longer blocks room creation.

📚 Activity bank topics no longer appear twice.

✏️ Whiteboard drawings no longer go missing during a session.

✏️ Dragging whiteboard text no longer grabs nearby text too.

✏️ On mobile, the whiteboard toolbar no longer covers talk mode.

✏️ Whiteboard text now finishes editing when you click outside it.

🎥 Names on video tiles no longer jump when a participant is muted.

🌐 The broken "Launch in Safari" button no longer appears on iPhone and iPad.

🌐 Unsupported browsers now show a clearer message, and Samsung Internet is now blocked because sessions did not work reliably there.

🛟 New support ticket portal for submitting and tracking support requests.

🎥 On Android, session audio no longer switches between the call and media volume controls.

🎥 On iPhone and iPad, audio no longer cuts out mid-session.

🌐 Sessions opened in an in-app browser (such as Instagram) now prompt you to reopen in your regular browser.

🎥 Name labels on video thumbnails are now easier to read and show the name on hover.

✏️ Dragging whiteboard text over an erased area no longer freezes it.

🌐 Sessions opened in an in-app browser (Instagram, Facebook) now prompt you to reopen in your regular browser.

✏️ Landscape worksheets now display correctly on the whiteboard.

✏️ The whiteboard now works on older Safari browsers.

🛟 The help button now includes a way to report issues directly.
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✏️ You can now move whiteboard text.

📚 New built-in EMDR tool with visual and audio bilateral stimulation.
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🎥 Video now connects reliably when a client joins right as a session starts.

🖥️ Room item shadows and remote cursors now look better on mobile.

🚪 Joining sessions is now more reliable, with clearer messages when there is a connection issue.

🎥 Your audio now recovers after switching apps or taking a call.

📚 Room templates no longer include broken activities, including some that showed ads or pop-ups.

🚪 You can now change your account email, with a verification step.
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✏️ Remote whiteboard cursors now stay in sync.

📚 The "Sand Art Spectacular" activity now works again.

📚 The shared activity screen no longer gets stuck zoomed in after trackpad gestures.

📚 Custom activities now appear first in the activity bank, newest first.

🌐 Browser auto-translation is now turned off because it was causing errors.

🖥️ Rooms are now faster and remote cursors smoother, especially on mobile.

📚 Uno and the EMDR tool now lock when client control is off.

📚 Activities now load in about half the time and no longer freeze when you return to the Teleo tab.

📚 New Uno game in the activity bank.
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🚪 Onboarding now has clearer steps, including a guide to customizing your client's appointment link and a link that shows how to create rooms.

🚪 Refreshing the page right after signing up no longer logs you out.

🎥 New Hide self view button, next to mute.

🖥️ Snapshots opened from the client album are no longer cut off at the top.

🎥 Opening camera options no longer shows an error when the browser has blocked the camera.

🎥 On iPhone and iPad (iOS 26), full-screen video controls now hide and reappear correctly.

🎥 The camera, microphone and speaker menus now show the selected device in a dropdown.
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📚 You can now hover over an activity in the launch panel to see a larger preview.
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🖥️ You can now end the session for one client from their video tile.
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🖥️ Going back from editing an album snapshot now returns to the album.

🚪 Opening a room that has already closed no longer loads forever.

✏️ The whiteboard color picker now includes skin tones.
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💬 A sound now plays when a new chat message arrives.

🚪 New accounts that work with adults now see the correct onboarding guide.

📚 You can now edit the name, approach, age range and topics of your custom activities.
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🎥 The wide videos setting is now remembered between sessions.