🔓 Remember, your client record is private and visible only to you as the clinician. Clients cannot see client records, even when you have them open during a session.
Saving snapshot to your Client Album
To review a snapshot with your client during a session, you can save them to your Client Album — an activity you can open and revisit together.
Client record vs. client room
Your client record and client room are two distinct features.
Client Record
The name listed under the client record selection indicates which client record is open and snapshots will be saved to. Clients cannot see which client record is selected.
Click on the Client in the bottom control panel to open the record and review and download images saved to the client record. Clients cannot see the client record once opened.
When you admit a client into the room, a pop-up window will invite you to select the record associated with that client or create a new client record.
Room Name
The name of the room indicates what room you are using. Saving a snapshot of an activity will still save to the client's record, even if the room you are using has a different name.
For more information on rooms, check out this article: Create, name, save rooms