Use when there is background noise, side conversations, or a client needs a moment of privacy. Muting the participant's audio is the most immediate and least disruptive way to address background noise and help others focus.

Use if a client needs privacy, is displaying something inappropriate, or has camera issues.

Use if someone is misusing drawing tools or you need to keep a shared activity clean.

Use if chat is being misused, to prevent distractions, or to protect confidentiality. The facilitator can also erase the chat. Erasing the chat or disabling chat for the client helps ensure that sensitive information is not stored or accessible, protecting client privacy.

Use if a situation requires urgent attention—reach out to leadership or support for help.